Preview image for the video "Process Mapping | Operational Excellence".

Process Mapping

21 minutes

Video Overview

In our Operational Excellence webinar series, OPEX Coach Catherine Boyle from Invest Northern Ireland takes you through how to: 

•    Map your processes
•    Use a process map for problem solving
•    Identify value adding activities and waste
•    Generate a value stream map
•    of targets, expectations & issues

Find out more about operational excellence solutions

Operational Excellence | Process Mapping

Typically, 90% of the lead time between order receipt and delivery is not adding value for the customer. 

This video will cover how to map your business processes from receipt of an order until you are paid for it which will help to identify what these non-value adding activities are which waste time, energy & resources. 

The process map is also a useful tool which can be used to help with problem solving.

Chapter List

21 minutes
1 video